hi,
i don't know if it can help, but i don't use the ->ISO on setDue.
$self->TicketObj->SetDue($duedate); // when $duedate = "2009--11-23
00:00:00";
maybe this can help,
regards,
On 23/11/2009 11:20, TONY JOHN - ERS, HCL Tech wrote:
Hi,
Please find below the Custom action clean up code for Seting DueDate
based on a condition:
use strict;
use warnings;
my $date1=$self->TicketObj->FirstCustomFieldValue('CI Valid Till');
my $date2=$self->TicketObj->FirstCustomFieldValue('Date In Gabriel');
my($mm1,$dd1,$yyyy1) = split /\//, $date1;
my($mm2,$dd2,$yyyy2) = split /\//, $date2;
my $duedate = $yyyy1."-".$mm1."-".$dd1." 00:00:00";
$self->TicketObj->SetDue( $duedate->ISO);
return 1;
Why is that the SetDue isnt working? Any help?
Regards,
Tony John
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