Thanks. After some googling, I implemented the following in my sendmail.cf
to silently discard the subject lines of my choice with out sending an
annoying reply message
LOCAL_RULESETS
F{FullSubjects} -o /etc/mail/subjects_full
F{PartSubjects} -o /etc/mail/subjects_part
HSubject: $>CheckSubject
SCheckSubject
R$={FullSubjects}$* $: REJECTSUBJECT
R$* $={PartSubjects} $* $: REJECTSUBJECT
R$* REJECTSUBJECT $* $#discard $: discard
Thanks,
Paul J
From:
Jesse Vincent <je...@bestpractical.com>
To:
pjarami...@kcp.com
Cc:
rt-users@lists.bestpractical.com
Date:
11/25/2009 10:26 AM
Subject:
Re: [rt-users] Prevent Subject Lines Starting with RE: or Re: from
creating tickets
On Wed 25.Nov'09 at 9:42:52 -0600, pjarami...@kcp.com wrote:
> I won't to stop any emails with the Subject line of RE: <whatever> or
Re:
> <whatever> from creating tickets?
> Is this something that can be done with sendmail or rtmailgate, while
> still retaining the ability for users to create tickets via email?
I'd probably just use procmail for that myself.
>
> Thanks,
> Paul J
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sa...@bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
[attachment "signature.asc" deleted by Paul Jaramillo/KCP]
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
