Richard Pijnenburg wrote:
Hi Joop,
I haven't defined any CustomFields.
The Content field is for the text that needs to be included in the RT
ticket when I select it.
The Content field is a regular RT CustomField. I use WikiText but you're
free to use the other types aswell.
Login with enough rights to add CustomFields, goto
Configuration->CustomFields: Create
Enter a name, description,Type, AppliesTO(RTFM Articles) <---- That is
what you should select.
After creating it make sure to use 'Applies to' to add it to one of
your classes.
Regards,
Joop
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