I believe it should be installed to the local/plugins sub-directory inside your RT installation directory..
[r...@abuse02 ~]# ls -l /opt/rt3/local/plugins/ total 28 drwxr-xr-x 5 root root 4096 Dec 1 15:33 RT-Authen-ExternalAuth drwxr-xr-x 4 root root 4096 Dec 1 12:33 RT-Extension-SpawnLinkedTicketInQueue drwxr-xr-x 4 root root 4096 Dec 1 12:33 RT-Extension-SummaryByUser drwxr-xr-x 5 root root 4096 Dec 1 12:36 RT-Extension-TicketAging drwxr-xr-x 8 root root 4096 Nov 30 15:04 RT-FM drwxr-xr-x 4 root root 4096 Dec 1 12:37 RTFM-Extension-ArticleTemplates drwxr-xr-x 6 root root 4096 Nov 30 15:04 RT-IR Max Wagner Pereira wrote: > Max, > > I already installed this RTFM 2.4.2 in my /usr/local directory. > > Next step is... > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com