Hi Jake, When you have custom fields assigned to a
On Thu, Dec 3, 2009 at 11:02 AM, elsif <[email protected]> wrote: > RT 3.8.5 on FreeBSD 6.2 using Apache 2.2.6 > > How can I have the search functions search and display custom fields? > > The page here: > http://wiki.bestpractical.com/view/DisplayCustomFieldsInTicketSearch > > ...says that the conventional method doesn't work in 3.6 and above. > > I've created Custom Fields for 'tickets', added it to the queue, and when > I create a new ticket the dropdown box is there. > > But in both simple and advanced saarch I'm unable to make RT find results > based on the option (development categories 'bugs, 'feature requests', > etc) that was chosen for the custom field. > > -jake > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Bill Graboyes On Assignment At: Toyota Motor Sales, USA, Inc. Consumer Portal Delivery Office: (310) 468-6754 Cell: (714) 515-8312
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
