Trying to get a development server going using v3.6.5. The idea being that I install that, port over a relatively recent backup of the database and then upgrade to v3.8.6. Everything is installed: mysql, apache, postfix, mod_perl, RT and all the necessary modules.
The database is created properly and to ensure it I logged in with the rt user/pass. Apache starts up with no errors. The problem I'm having is with the dreaded Internal Server Error message that I'm getting. Looking at the rt_error log that is being generated I'm seeing: [Mon Dec 07 22:00:27 2009] [error] [client 192.168.4.208] Unable to load DBIx::SearchBuilder database handle for 'mysql'.\nPerhaps you've picked an invalid database type or spelled it incorrectly.\nCan't locate DBIx/SearchBuilder/Handle/mysql.pm in @INC (@INC contains: /opt/rt3/local/lib /opt/rt3/lib /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl/5.8.7 /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 . /etc/httpd) at (eval 242) line 1.\nBEGIN failed--compilation aborted at (eval 242) line 1.\nCompilation failed in require at /opt/rt3/lib/RT.pm line 216.\n I've verified that DBIx::SearchBuilder::mysql resides at /usr/lib/perl5/site_perl/5.8.8/DBIx/SearchBuilder/Handle/mysql.pm I've also verified that RT_SiteConfig.pm holds the proper DB name, DB user/pass and has been configured with our org. name. So what might the problem be? The module is there, the servers are configured. I'm at a loss. -Mathew _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
