Is there a way to disable sending acknowledgment Emails when a user is automatically added when an Email request is received?
I wish to quietly open up the use of RT internally to our sys admins for extended testing and learning before publicly announcing it. This can be accomplished by adding RT as a member to a well known Email alias for requests/problems. Also, authentication is done by LDAP, so user password is not an issue. Thanks, in advance, for your help, Mike
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