On Tue, Dec 08, 2009 at 10:22:28PM -0500, Jason Ledford wrote: > I see some references to the AboutThisUser callback in the mailing > list, I can't find it on my system though. I installed RT 3.8.6 > through apt in debian. This looks like the best way to do what I > want, I just need nudged in the right direction.
That callback has been in ShowRequestor for a long time. You probably want to read about Overlays and Callbacks here: http://wiki.bestpractical.com/view/Customizing -kevin > _______________________________________ > From: [email protected] > [[email protected]] On Behalf Of Kevin Falcone > [[email protected]] > Sent: Tuesday, December 08, 2009 5:32 PM > To: [email protected] > Subject: Re: [rt-users] More About Permissions > > On Tue, Dec 08, 2009 at 05:00:34PM -0500, Jason Ledford wrote: > > I am trying to configure a new RT install and trying to find all the > > info I can, this part is > > eluding me though. > > > > I want me privledged users to be able to open a ticket, and click the > > more about <username> > > link so they can get info like phone numbers and such. > > > > It seems like the only way I can enable those permissions is to enable > > global rights for > > AdminUsers and ShowConfigTab. I don't really want all these users to be > > able to modify users > > and I don't want them to see the config tab. What I am I missing for > > enabling these > > permissions, or is there another way to get what I want, maybe create a > > local version of the > > /ticket/display.html page that removes that restriction? > > You can use the AboutThisUser callback on ShowRequestor to print extra > user information. > > -kevin > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
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_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
