Hi
I am able to create html templates. But using web interface If I reply to any
ticket, mails sending only in a plain text format. FCK editor giving me an
option to add hyperlink but when RT send mails, message body is sending only as
plain text.
-Praveen-
> Date: Tue, 15 Dec 2009 09:38:54 -0500
> From: [email protected]
> To: [email protected]
> Subject: Re: [rt-users] Hyperlink in FCK editor
>
> On Tue, Dec 15, 2009 at 10:16:42AM +0530, Praveen C wrote:
> > I am not able to add hyperlink in RT FCK editor. If i check the source
> > in FCK editor,
> > editor is adding Hyprerlinks but when mail send from RT hyper link is
> > removing from message
> > body
> >
> > I am using Request tracker 3.8 in Debian lenny.. Please help if anybody
> > worked on this
>
> Read through docs/templates.pod in your RT tarball for information on
> how to create html templates.
>
> -kevin
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