On Fri, Dec 18, 2009 at 01:14:27PM -0800, Ken Crocker wrote: > I'm in the middle of installing 3.8.6 on a Linux environment. Based on > what I read from the README, I didn't think I needed to install > QuickDelete or ICal and that installing RT::Calendar would take care of > all my basic Calendar needs. This doesn't seem to be the case. During > the "make upgrade" process (to upgrade my Oracle DataBase), I ran into > errors that said it couldn't find any of those files. So I downloaded > and installed QuickCreate & ICal. No problem. Continuing with the :make > upgrade" for my DataBase I then get this:
Go find your @Plugins line in RT_SiteConfig.pm and remove the modules that you have not installed. No plugins ship with RT If you did not install it into /opt/rt3/rt-3.8.6/local/plugins then you cannot enable it -kevin > Proceed [y/N]:y > Processing 3.7.1 > [Fri Dec 18 20:52:27 2009] [crit]: Can't locate RT/FM.pm in @INC (@INC > contains: /opt/rt3/rt-3.8.6/sbin/../local/lib > /opt/rt3/rt-3.8.6/sbin/../lib > /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi > /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl > /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi > /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl > /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .) at > /opt/rt3/rt-3.8.6/sbin/../lib/RT.pm line 627, <STDIN> line 4. > (/opt/rt3/rt-3.8.6/sbin/../lib/RT.pm:377) > Can't locate RT/FM.pm in @INC (@INC contains: > /opt/rt3/rt-3.8.6/sbin/../local/lib /opt/rt3/rt-3.8.6/sbin/../lib > /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi > /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl > /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi > /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl > /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .) at > /opt/rt3/rt-3.8.6/sbin/../lib/RT.pm line 627, <STDIN> line 4. > [...@redsea rt3]$ > [...@redsea rt3]$ find /opt/rt3 -name FM.pm > [...@redsea rt3]$ find /usr/lib/perl5 -name FM.pm > > What is FM? Why is it not part of the general 3.8.6 install? > I was under the impression that anything in RT that was NOT part of an > option/plugin would be part of the basic "make install" process for 3.8.6. > > Also, somewhere in the process, I may even have the directories wrong. > I thought that my basic pathway was supposed to be /opt/rt3/rt-x.x.x. > All install software (tar and otherwise) in something else (like > /opt/rt3/src) and run all the installs from there. Is that correct? > > SO, now my three basic questions are: > 1) where (directory path) am I supposed to run installs from? & > 2) Where is everything supposed to e installed INTO? & > 3) What modules do I have to install OTHER than the basic 3.8.6 install > in order to actually run 3.8.6 without any other extensions? > > Help here would be extremely appreciated. Thank you in advance. > > Kenn > LBNL > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
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_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
