On Tue, 2009-12-22 at 10:04 -0500, Steve McStravick wrote: > I’m also wondering about the email, we currently subscribe to an > external email provider...does this work with RT? I know with RT set > up an email server on the Linux box, but can this interact with an > external provider?...Since email is HUGE reason for enabling such a > system, I’m wondering how that would work? Is it just a matter of > setting up a forwarding an account on the Linux box?
If you're currently downloading mail from a third party via POP/IMAP (or other), your best bet is probably to use fetchmail to poll and pipe mail through to RT. At least that saves you exposing a mail server to the internet just for RT. Andy _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
