> Is it possible for Non-Staff Users to search Tickets with an interface > similar to the one available to Staff Users? > (Simple Search / Tickets) > > I'd really like to have a Search Feature and I don't know how to. Assuming they cannot access /Search/Simple.html already, we don't use SelfService, I'd start by copying share/html/Search/Simple.html, and the necessary support files into SelfService, adding/removing ACL checks and features as necessary.
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