On Wed, Dec 30, 2009 at 03:43:09PM +0100, Richard Pijnenburg wrote: > Are there plans to make this available? > It's a feature that I believe more people would like to use ( I know I > would love it )
It isn't something currently on the roadmap, but if a client requests it, I'm sure it can be rolled in. -kevin > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Kevin > Falcone > Sent: Wednesday, December 30, 2009 3:32 PM > To: [email protected] > Subject: Re: [rt-users] File attachments in RTFM > > On Wed, Dec 30, 2009 at 02:50:05PM +1300, Andrew Ruthven wrote: > > Hey, > > > > I've created an RTFM article, and attached a file to it. But when I > > insert the article into a RT ticket I get the RTFM article, and > > "Attachment: <attached filename>", but the attachment isn't attached > > to the ticket. > > > > Is it possible to have it attach the file to the ticket as part of > > inserting the ticket? > > This is, unfortunately, not a feature of RTFM. > > -kevin > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
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_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
