On Thu, Dec 31, 2009 at 08:00:34PM +0530, H Manohar Rayker wrote: > How do I retain the Cc and Bcc list for the entire thread from starting to > end in RT?
Add them from the People tab, rather than as one-time-cc one-time-bccs during a reply. > I am using RT 3.8.4. Also there are some mail display formatting issues > when sent the mails > through Outlook (2k3 & 2k7) as they appear as attachment in the response > mail received in my > outlook program. Can this be solved by upgrading to 3.8.7 or is there any > other fix for this? There are a number of fixes in 3.8.7 related to this, but there are also commits on 3.8-trunk that won't be released until 3.8.8 -kevin
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