I have installed RT 3.6 on Ubuntu server 8.04 LTS, using the apt-get
packages.
I want to use Oracle 10.0.2.4 on a different server.
On the RT-host I can connect with sqlplus (tnsnames),
and with
perl -MDBI -le 'DBI->connect("DBI:Oracle:busk","busk","password")'
user busk has dba-roleI haven't managed to get the RT-scripts use the tnsnames, but managed by specifying Set($DatabaseHost, '192.168.0.18'); in RT_SiteConfig.pm When I run the initscript, the user is created, with tables,sequences a.s.o. But the scipt stops with the following message: r...@requesttr:~# TWO_TASK=FOO /usr/sbin/rt-setup-database-3.6 --action init --dba busk --prompt-for-dba-password In order to create or update your RT database,this script needs to connect to your Oracle instance on 192.168.0.18 as busk. Please specify that user's database password below. If the user has no database password, just press return. Password: Now creating a database for RT. Creating Oracle database BUSK10. Done setting up database ACLs. Now populating database schema. Creating database schema. Done setting up database schema. Now inserting database ACLs Now inserting RT core system objects Checking for existing system user...not found. This appears to be a new installation. Creating system user...Could not create user root@ My knowledge of perl er almost nil, but studying the scripts, and of course sources on Internet have helped me so far - but now I am really stuck ;-( I hope someone can give me a clue to the solution. -- Med venlig Hilsen Hans Erik Busk Mads-udvikler [email protected] tlf. 5544 1401 (mobil 4013 1401 normalt slukket) _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
