On 1/11/10 11:36 PM, "Emmanuel Lacour" <elac...@easter-eggs.com> wrote: > On Mon, Jan 11, 2010 at 05:29:58PM -0800, Gary Greene wrote: >> I'm currently running RT 3.8.1 on a Dell Optiplex 745 tower in my cube > > think about upgrading to latest 3.8 there were many bugs in first > releases (3.8.0, 3.8.1) and many improvements since. > >> running CentOS 5.2. This box has a Pentium D dual core CPU with 1GB RAM. The >> user load on the box is almost nothing, however when I update a ticket, it >> takes a lot of time (about 20 seconds). Is there anyway I can improve >> performance here? >> > > What kind of database are you using. RT relies a lot on databases > performances, and uses a lot of queries, even for a small set of users. > For mysql, you _must_ tune the default configuration to be sure it > really uses your RAM. > > looks here: > > http://wiki.bestpractical.com/view/PerformanceTuning > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com
We're using MySQL 5 on this box. I'll go through the performance tuning page to see how it goes. -- Gary L. Greene, Jr. IT Operations Minerva Networks, Inc. Cell: (650) 704-6633 Phone: (408) 240-1239 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com