Folks:
Does anyone know if it is possible to customize email template content
based on the rights of the person being sent the email. For example, if
the requestor is also a privileged user I'd like to be able to do
something like this in the template:
if (user_is_privileged) {
include_special_content;
}
Rather than setting up a new template entirely. Is this possible or am
I barking up the wrong tree?
Thanks in advance,
Matt
--
Matt Adams
Development & Network Services, Cypress Interactive
http://cypressinteractive.com, http://edsuite.com
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [email protected]
2010 RT Training Sessions!
San Francisco, CA, USA - Feb 22 & 23
Dublin, Ireland - Mar 15 & 16
Boston, MA, USA - April 5 & 6
Washington DC, USA - Oct 25 & 26
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com