Hello! MyConfig: rt3.8.7, mod_perl2, apache2.2.3, mysql, postfix, RHEL 5.3 (clone)
a user reported that he get from time to time mails twice. I looked at it it and indeed he got mails from one correspondence twice. In the Web-UI I can only see the second mail outgoing. The two mails have different msg-ids, but the same scrip (#251) created them. I looked into the rt logfiles and found that between the two scrip executions this line appears: >Jan 19 15:00:22 rt-sys-1 RT: Apache2::RequestIO::rflush: (103) Software >caused connection abort >at /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm line 1020 >(/opt/rt3/bin/webmux.pl:168) And it looks like afterwards the same scrips are called again: >Jan 19 15:00:17 rt-sys-1 RT: Committing scrip #220 on txn #2387742 of >ticket #327620 >Jan 19 15:00:17 rt-sys-1 RT: Committing scrip #1 on txn #2387742 of >ticket #327620 >Jan 19 15:00:17 rt-sys-1 RT: Committing scrip #396 on txn #2387743 of >ticket #327620 >Jan 19 15:00:18 rt-sys-1 RT: Committing scrip #197 on txn #2387742 of >ticket #327620 >Jan 19 15:00:18 rt-sys-1 RT: Committing scrip #396 on txn #2387742 of >ticket #327620 >Jan 19 15:00:18 rt-sys-1 RT: Committing scrip #251 on txn #2387742 of >ticket #327620 >Jan 19 15:00:20 rt-sys-1 RT: Committing scrip #69 on txn #2387742 of >ticket #327620 >Jan 19 15:00:20 rt-sys-1 RT: Committing scrip #71 on txn #2387742 of >ticket #327620 >Jan 19 15:00:23 rt-sys-1 RT: Committing scrip #220 on txn #2387748 of >ticket #327620 >Jan 19 15:00:23 rt-sys-1 RT: Committing scrip #197 on txn #2387748 of >ticket #327620 >Jan 19 15:00:23 rt-sys-1 RT: Committing scrip #396 on txn #2387748 of >ticket #327620 >Jan 19 15:00:23 rt-sys-1 RT: Committing scrip #251 on txn #2387748 of >ticket #327620 >Jan 19 15:00:25 rt-sys-1 RT: Committing scrip #69 on txn #2387748 of >ticket #327620 >Jan 19 15:00:25 rt-sys-1 RT: Committing scrip #71 on txn #2387748 of >ticket #327620 best regards! sven _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
