Hello,
We're using HTML formatting in correspondence from RT. However, we're
running into a problem with text that comes out of
{$Transaction->Content()}
When the message is sent in plain text, all of the carriage returns
from Content are translated properly into linebreaks. However, in the
HTML version, the carriage returns are ignored and all of the text
from Content is displayed on one line.
(In the Template, the message content type is set as: Content-Type:
text/html)
Does anyone know how we might fix this and retain our HTML messages?
Thanks,
Andy
Andy Jones
User Support Manager
Educational Technology Services
510.594.5016
[email protected]
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [email protected]
2010 RT Training Sessions!
San Francisco, CA, USA - Feb 22 & 23
Dublin, Ireland - Mar 15 & 16
Boston, MA, USA - April 5 & 6
Washington DC, USA - Oct 25 & 26
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
