Ruslan,
OK. I'll check the syntax in RT_Config.pm. That should be correct, right?
Kenn
LBNL
On 1/27/2010 12:25 AM, Ruslan Zakirov wrote:
On Wed, Jan 27, 2010 at 2:03 AM, Ken Crocker <kfcroc...@lbl.gov> wrote:
To list,
We are on RT 3.6.4 and testing 3.8.7. We added two ticket status values
in 3.6.4 by modifying the RT_SiteConfig.pm file. It worked fine. I did
the same for our 3.8.7 version and I cannot see those values. Is there
something else I have to do to make those values available?
No, there is no additional steps required. Except server restart.
Syntax for the config is slightly different.
Thanks.
Kenn
LBNL
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com
2010 RT Training Sessions!
San Francisco, CA, USA - Feb 22 & 23
Dublin, Ireland - Mar 15 & 16
Boston, MA, USA - April 5 & 6
Washington DC, USA - Oct 25 & 26
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com
2010 RT Training Sessions!
San Francisco, CA, USA - Feb 22 & 23
Dublin, Ireland - Mar 15 & 16
Boston, MA, USA - April 5 & 6
Washington DC, USA - Oct 25 & 26
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com