On 26/01/2010 19:39, Wagner Pereira wrote: > What does 403 Forbidden mean in this log?
> Command output: Connecting to > https://rtracker.rt.pop-sp.rnp.br/rt//REST/1.0/NoAuth/mail-gateway at > /usr/bin/rt-mailgate-3.6 line 102, <> line 1. An Error Occurred > ================= 403 Forbidden This is /usr/bin/rt-mailgate-3.6 > exiting because of an undefined server error at /usr/bin/rt-mailgate-3.6 > line 150, <> line 1. ) HTTP code 403 means 'permission denied' -- you're trying to access an URL that's not within the web tree the server is configured to serve. If you look in the Apache error log it probably says something along the lines of 'client denied due to server configuration'. I suspect the problem may be the double slash here: https://rtracker.rt.pop-sp.rnp.br/rt//REST/1.0/NoAuth/mail-gateway ^^^ You should be able to paste that URL into a web browser and test the effect of editing that pretty easily. You probably won't get anything displayed in the browser, but look at the Apache log files to see if you get a 2xx or 301 HTTP code (ie Success!) Then its a matter of finding where in the RT configuration you've got an excess '/' character. Cheers, Matthew -- Dr Matthew J Seaman MA, D.Phil. 7 Priory Courtyard Flat 3 PGP: http://www.infracaninophile.co.uk/pgpkey Ramsgate Kent, CT11 9PW _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
