Hi, We are currently using Jitterbug for email tracking system and would like to migrate to Request Tracker. I have been doing research for the same on the web.
Jitterbug produces flat files for each of the records that is sent. So our main concern is the migration of our legacy data in form of Flat files to RT. I know that there are modules like "ConvertLegacyToRt" that have been built. We were however wondering whether it would be feasible as we have probably around 20,000+ flatfiles from our jitterbug records. Any help and insights would be greatly appreciated. Thanks!! -- View this message in context: http://old.nabble.com/Request-Tracker-Feasibility-tp27378895p27378895.html Sent from the Request Tracker - User mailing list archive at Nabble.com. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
