Jeff, AAAHHH! Thanks.
Kenn LBNL On 2/1/2010 12:50 PM, Jeff Voskamp wrote:
On 02/01/2010 02:45 PM, Ken Crocker wrote:To list, In the past (3.6.4) I was able to add a couple values for my @active ticket statuses by modifying the RT_SiteCOnfig.pm values thus: @ActiveStatus = ('new', 'open', 'pending QA', 'QA approvd', 'stalled') unless @ActiveStatus; Now, with the more stringent syntax, I have this: Set(@ActiveStatus, (qw(''new' 'open' 'pending QA' 'QA approvd' 'stalled'))); The problem is that the single quotes end up as part of the value. I can't just remove them because I need to protect the integreity of two values that include an embedded space ('pending QA' and 'QA approvd'). I'm only a perl newbie, so I'm not sure how to get around this problem. Can anyone out there show me the correct syntax to add my two status values and keep the integrity of the embedded space? Thanks. Kenn LBNLTry Set( @ActiveStatus, ('new', 'open', 'pending QA', 'QA approvd', 'stalled')); You can use quotes or qw, but not both. Jeff _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
