On Fri, Feb 05, 2010 at 12:06:35PM -0800, Ken Crocker wrote: > To list, > > Our testing of 3.8.7 is working nicely, with only a few bugs. We noticed > that although th Query works well with Custom FIelds, etc. we can't get > a pie or bar chart to show. We thought those were automatically included > in the RT download. Is there an extension we need to install? Our > RT_SiteConfig.pm Plugin look slike this "Set(@Plugins,(qw(RTx::Calendar > RT::Authen::ExternalAuth)));". Is the graph ability installed and we > just need to put something in the plugin? >
Those graphs needs GD::Graph perl module. RT should warns you if you ran "./configure --enable-gd". You can just install this perl module now and restart your webserver, graphs should be there. There is also another kind of graphs to show tickets dependencies (see graph link on top rights of "links" box in a ticket display page). Those kind of graphs require Graphviz perl support (see ./configure --enable-graphviz). _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
