Hi,We are using RT 3.8.7 and I want to allow my privileged users to save the searches that they want. In order to do that, I granted the following GLOBAL rights to my PRIVILEGED users:
-CreateSavedSearch -EditSavedSearch -LoadSavedSearches -ShowSavedSearchesI thought that it would be enough but actually it isn't. Some users came to me claiming that they can save searches as members of their groups, but they couldn't save personal searches (as "My saved searches"). I have done some research and I have concluded that in order to save personal searches, I also have to grant the global "ModifySelf" right. This behaviour is strange to me. I don't want my users to grant "ModifySelf" because I don't want them to be able to change their email addresses, but I want them to be able to save their personal searches. Isn't it an odd behaviour?
----As an extra in case you are interested, I explain why I don't want to grant "ModifySelf" right: I authenticate users through apache and pam and I get their personal information through a LDAP server, which has their usernames, emails, and so on. Every user's email (formed by his nickname) has an alias, which is what I get from LDAP. Our aliases follow some kind of standard for the whole institution, so it is easy to know which is the alias email of a user knowing his real name. Hence, I don't want to allow my users to modify their nicknames and password in RT because it wouldn't have any effect. I also don't want to allow them to modify their email addresses in RT, because they would mess everything and privileged users couldn't "a priori" know if a particular user is using his real email or his alias.
Hope to hear from people in Best Practical. Best wishes, Carlos García Montoro -- _______ _______________________________________________________________ | __ __ | Carlos García Montoro Ingeniero Informático |_\_Y_/_| Instituto de Física Corpuscular Centro Mixto CSIC - UV |\_] [_/| Servicios Informáticos | [_] | Edificio Institutos de Investigación [email protected] |C S I C| Apartado de Correos 22085 E-46071 Valencia Tel: +34 963543706 |_______| España / Spain Fax: +34 963543488
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