thank you but it didn't help I have this display wrapped and formatted plain text attachments Yes No Use default (No) Use css rules to display text monospaced and with formatting preserved, but wrap as needed. This does not work well with IE6 and you should use the previous option
sending email with one long line and rt doesn't break it, doesn't wrap it On Fri, Feb 12, 2010 at 8:08 PM, Behzad Mahini <[email protected]> wrote: > Try the following, and let me know if it works: > > Preferences "Settings" ->Ticket Display -> Use Monospace Font -> > "No" ("No" will allow text to wrap properly in your browser). > > -Behzad > > On Feb 12, 2010, at 4:43 PM, john wrote: > > RT body textarea does not wrap when ticket created by email >> I have wrap=HARD in RT_Siteconfig, but when tickets are created via email >> or through firefox from within application, ticket's body does not wrap and >> scrolls all in one line. >> Is there a way to fix this? >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [email protected] >> >> 2010 RT Training Sessions! >> San Francisco, CA, USA - Feb 22 & 23 >> Dublin, Ireland - Mar 15 & 16 >> Boston, MA, USA - April 5 & 6 >> Washington DC, USA - Oct 25 & 26 >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> > >
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
