Hello.
i need to forward a ticket to some person outside RT, just like same as "Comment or Correspond", so that forward should also be treated as an transaction and could be recorded in Ticket History. Please reply any one, i need this desperately. Thanks, R i Z -- View this message in context: http://old.nabble.com/Any-RT-Guru-to-help-me-Forward-a-Ticket-just-like-%22Comment-or-Correspond%22---tp27606966p27606966.html Sent from the Request Tracker - User mailing list archive at Nabble.com. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
