Ulf 

Stupid question did you upgrade the database?


Simon

-----Original Message-----
From: Ulf Zimmermann [mailto:u...@openlane.com] 
Sent: 17 February 2010 02:22
To: 'rt-users@lists.bestpractical.com'
Subject: [rt-users] Problems after upgrade

I am looking at upgrading a 6 year old installation of RT (3.2.2) to a more 
current version (3.8.7).

Went through all the upgrade steps. After starting Apache I got the main page 
and login, which works. On the main page first thing I notice is that I get 
"Predefined search My Requests not found". When I click on any queue I get 
"RT::Ticket::TimeLeftAsString Unimplemented in HTML::Mason::Commands. 
(/home/rt/share/html/Elements/RT__Ticket/ColumnMap line 165)" and if I click on 
a ticket owned by me from the main page, I get "RT::Ticket::Merged 
Unimplemented in HTML::Mason::Commands. 
(/home/rt/share/html/Ticket/Elements/Bookmark line 61)". 

Any suggestions how to debug this? Nothing in var/log/rt.log, nothing in the 
Apache error log.

Ulf.

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Commercial support: sa...@bestpractical.com

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Buy a copy at http://rtbook.bestpractical.com

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