Is it possible to forward a ticket (including any custom fields) out of RT via email?
Thanks, John ------------------------------------------------------------------------------- John Hascall, j...@iastate.edu Team Lead, NIADS (Network Infrastructure, Authentication & Directory Services) IT Services, The Iowa State University of Science and Technology _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
