Hi all - I've searched around and can't seem to find a streamlined way of uploading users into RT. Perhaps it doesn't exist? We are running 3.8.7.
Basically, I'm looking for information on how to be able to create (or upload) all of our student population in RT and give them access to the SelfService portal. Not sure if this is possible through direct interaction with the database with ODBC, or if there is a handy script or not. Any info is appreciated! Oh, and does anybody know where in the database structure it tells RT if the user goes to SelfService or not? I can't seem to find that either... -- Max McGrath Asst. Network Admin/Systems Specialist Carthage College 262-552-5512 [email protected]
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
