> Some months ago I added a custom status of "stalled". Lately I've been Errr, stalled is a native status
> having a lot more things marked "stalled" and I would like such tickets > appear in "10 highest priority tickets I own". How can I do this? I believe including it in the @ActiveStatuses list should work, but the native stalled already does don't it? Alternatively, create your own widget by clicking edit in the corner of the list to create a customized version. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com