Hi I have my Organization mail server on MS Exchange server.
How can I make RT which is installed on other Linux box to have following :- 1. Any replies to ticket will automatically be appended to history of the Ticket 2. Whenever someone sends an email to rt@<example>.com - it either creates a new ticket or appends the conversation to existing ticket if mentioned in Subject line..? 3. How to setup a mailgate..? -- Thanks & Regards, -Piyush Mo.: 091-9910904233 Mail: [email protected] Web: http://piyush.me/ -In a world without fences, limits, boundaries and walls, Who needs Windows and Gates? Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
