On Mon, Mar 29, 2010 at 6:08 PM, Kevin Falcone <[email protected]> wrote: > On Mon, Mar 29, 2010 at 05:04:35PM -0400, Todd Chapman wrote: >> On Mon, Mar 29, 2010 at 4:30 PM, Kevin Falcone >> <[email protected]> wrote: >> > On Mon, Mar 29, 2010 at 04:18:24PM -0400, Todd Chapman wrote: >> >> I think this was the case at one time but I don't think so know. To >> >> clarify, I'm referring to the ones installed from /etc/initialdata. >> > >> > You can definitely edit searches when logged in as root and clicking >> > on the Edit link on the homepage. >> > >> > They do not show up under "RT System's saved searches" in the query >> > builder. >> >> That let's you edit the format but not the query itself, nor the >> description. I'll just create new queries instead. > > You missed > "You can also edit the predefined search itself: Search - Unowned Tickets" >
Thanks Kevin! I wonder why it doesn't just take you there in the first place... Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
