Have a look onto additional pakckage rt-extension-mergeusershistory this the 
one you need!

Torsten


Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.), 
Dirk Blesius, Reiner Heiken, Bruno Mang, Alfred Manke, Christian Marnetté, Mark 
Reinhardt, Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, 
HRA 21928, USt-IdNr.: DE 812773878, Persoenlich haftende Gesellschaft: Kuehne & 
Nagel A.G., Sitz: Contern/Luxemburg Geschaeftsfuehrender Verwaltungsrat: 
Klaus-Michael Kuehne



________________________________

Von: [email protected] 
<[email protected]> 
An: [email protected] <[email protected]> 
Gesendet: Wed Mar 31 15:54:05 2010
Betreff: [rt-users] Mergeusers problem 



Good morning,

 

 

We have just started using the MergeUsers plugin. The merging of users seems to 
work great but the user is then unable to see their tickets using either 
account.  Are we missing something obvious?  Thanks.

 

--Dale

 

---------------------------------------
Dale Poulter
Automation Coordinator

Library Information Technology Services
Vanderbilt University
Suite 700
110 21st Avenue South
Nashville, TN  37240
(615)343-5388
(615)343-8834 (fax)
(615)207-9705 (cell)
[email protected] <mailto:[email protected]> 

 


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