Are you able to login if you turn off ldap authentication? Also you may want to turn on the debugging in the RT_SiteConfig.pm
Set($LogToFile , 'debug'); Set($LogDir, '$RTHOME/var/log'); Set($LogToFileNamed , "debug.log"); From: [email protected] [mailto:[email protected]] On Behalf Of JEEVAN P K Sent: Thursday, April 01, 2010 7:05 AM To: [email protected] Subject: [rt-users] RT LDAP not loging in Hi, I am new to RT and was trying to implement on my office space on my Ubuntu OS. i got the same installed but the issue is that i am getting the LDAP authentication for the RT, but getting error with "internel server". I am not able to trace out the issue. Can anyone give me some inputs to resolve the issue. Thanks & Regards, Jeevan
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