I reported this bug some time ago. Version 3.8.4 solved it. If you run version 3.8.4 or above, then you need "SuperUser" right to modify the global RT at a Glance. For more info, read the message called "[Rt-announce] RT 3.8.4 Released".

Hope this helps.

Greetings,
Carlos

Joe Kirby wrote:
I want to decentralize Group Membership Management to different groups of users throughout campus.

I am OK with the attribute setting at the group level via Group Rights (SeeGroup, AdminGroupMemebership, ModifyOwnMembership),

however it seems I have to grant the Global Group attribute ShowConfigTab attribute also and this will allow these individuals to adjust the global RT-At-a-Glance default.

I was wondering if there is a way to disable this feature for these users or if this is a natural benefit of ShowConfigTab

Thanks

Joe


Joe Kirby , Assistant Vice President, Business Systems
Division of Information Technology (DoIT)
Support Response - http://www.umbc.edu/oit
Administration 627
Office - 410-455-3020
Email - ki...@umbc.edu


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| __ __ | Carlos García Montoro                    Ingeniero Informático
|_\_Y_/_| Instituto de Física Corpuscular         Centro Mixto CSIC - UV
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