(4/1/10 12:03 PM), Will Gregorian wrote: > I’ve been trying to figure out why my user’s dashboard won’t display any > of the open/closed tickets in RT 3.8.7.
Can you confirm that the user can see the tickets outside of the dashboard? I just want to make sure this is problem with dashboards themselves. > I’m supposedly going to have to > assign the following rights to the groups, but, I don’t see the “Email” > group anywhere. Do I need to create it? Any pointer would be appreciated. The SubscribeDashboard right is for users. Either a user has SubscribeDashboard or they don't, there's no further granularity. It also has no bearing on the web interface (other than showing/hiding the Subscription tab), so this is not the problem. Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
