On Fri, 2010-04-16 at 11:29 +0100, Howard Jones wrote: > Has anyone done any work on integrating ARF parsing into RT? > > http://www.mipassoc.org/arf/ > > Seems like something useful for an abuse desk.
Yes, it would. You might want to take a look at Mail::Abuse for a potential starting point. Regards -lem Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
