Right you are sir. Thanks very much.
Nick Irvine
IT and Network Administrator
Artona Group
On 04/19/10 03:21, Carlos Garcia Montoro wrote:
When a queue is just created, it is not shown sometime. Try to log out
(perhaps close your browser) and then log in.
Cheers,
Carlos
Nick Irvine wrote:
I've just changed the name of the General queue to "Triage", but this
is not reflected in the Quick Create box in RT at a Glance, nor in the
"New Ticket in [Combo box]" at the top. Also, I can't select any other
Queues in either of these. If I create a new ticket, it does in fact
end up in the Triage Queue.
Using 3.8 in from Ubuntu Karmic.
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
