Hello,
Is anybody going to reply me???????????????? Awaiting for reply. Thanks and regards, SSR +919372525408 Message: 2 Date: Thu, 15 Apr 2010 07:43:07 -0400 From: [email protected] To: [email protected], [email protected] Subject: Re: [rt-users] Can't call method "as_string" (Kevin Falcone) Message-ID: <[email protected]> Content-Type: text/plain; charset="us-ascii" Hello, Mr. Kevin, First of all i am very very sory for the late reply. Appreciable Thanks for your immediate reply. According to your suggestion i can't change the setting in the file as it will require to change settings in my AD server and my seniors are not allowing to do me so. Is there any other way to solved this issue. Thanks in Advance for the same. Regards, SSR +919372525408 Message: 4 Date: Wed, 3 Mar 2010 10:08:09 -0500 From: Kevin Falcone <[email protected]> Subject: Re: [rt-users] Can't call method "as_string" To: [email protected] Message-ID: <[email protected]> Content-Type: text/plain; charset="us-ascii" On Wed, Mar 03, 2010 at 12:46:10AM -0500, [email protected] wrote: > I'm new to RT and Perl, but with some good skills with Linux. > Can't call method "as_string" on an undefined value > at/opt/rt3/local/plugi= > ns/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pmline 100 > 'group' =3D> 'svn Users', > 'group_attr' =3D> 'svn Users', I doubt the group and the group_attr are both named 'svn Users' and you're generating invalid group search syntax. -kevin Message: 4 Date: Wed, 03 Mar 2010 00:46:10 -0500 From: [email protected] Subject: [rt-users] Can't call method "as_string" To: [email protected] Message-ID: <[email protected]> Content-Type: text/plain; charset="us-ascii" I'm new to RT and Perl, but with some good skills with Linux. 1) I Have installed successfully RT, logging on with no errors with local u sers end logging on successful 2)But when i login the url with A D credentials it gives me the bellow err or. on the browser Can't call method "as_string" on an undefined value at/opt/rt3/local/plugi= ns/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pmline 100 for first time, but when i refreshes the same page i gets the login successf ully for the same. This happens every time when i login after logoff. Here goes the extra information. ------------------ Installed versions ------------------ Windows 2000 AD Centos 5.4 on RT server R T 3.8.7 RT-Authen-ExternalAuth-0.08 mod_perl-2.0.4-6.el5 bellow are the rt logs tail -f /var/log/rt/rt.log [Thu Feb 25 09:13:45 2010] [debug]: Attempting to use external auth servic e: My_LDAP (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/Ex ternalAuth.pm:64) [Thu Feb 25 09:13:45 2010] [debug]: Calling UserExists with $username (sha ilesh.raitole) and $service (My_LDAP) (/opt/rt3/local/plugins/RT-Authen-Ex ternalAuth/lib/RT/Authen/ExternalAuth.pm:105) [Thu Feb 25 09:13:45 2010] [debug]: UserExists params: username: shailesh.raitole , service: My_LDAP (/opt/rt3/local/plugins/RT-A uthen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:274) [Thu Feb 25 09:13:45 2010] [debug]: LDAP Search =3D=3D=3D Base: dc=3Dvirt ual,dc=3Dcom =3D=3D Filter: (&(&(ObjectCategory=3DUser)(ObjectClass=3DPers on))(samaccountname=3Dshailesh.raitole)) =3D=3D Attrs: l,cn,st,mail,sAMAcc ountName,india,streetAddress,postalCode,telephoneNumber,samaccountname,sAM AccountName (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/E xternalAuth/LDAP.pm:304) [Thu Feb 25 09:13:45 2010] [debug]: Password validation required for servi ce - Executing... (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Au then/ExternalAuth.pm:155) [Thu Feb 25 09:13:45 2010] [debug]: Trying external auth service: My_LDAP (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth /LDAP.pm:16) [Thu Feb 25 09:13:45 2010] [debug]: LDAP Search =3D=3D=3D Base: dc=3Dvirt ual,dc=3Dcom =3D=3D Filter: (&(samaccountname=3Dshailesh.raitole)(&(Object Category=3DUser)(ObjectClass=3DPerson))) =3D=3D Attrs: dn (/opt/rt3/local/ plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:43) [Thu Feb 25 09:13:45 2010] [debug]: Found LDAP DN: CN=3Dshailesh raitole,C N=3DUsers,DC=3Dvirtual,DC=3Dcom (/opt/rt3/local/plugins/RT-Authen-External Auth/lib/RT/Authen/ExternalAuth/LDAP.pm:75) Browser error Can't call method "as_string" on an undefined value at/opt/rt3/local/plugi ns/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pmline 100. The rt logs after refreshing the same url are as follows;' tail -f /var/log/rt/rt.log [Thu Feb 25 09:18:18 2010] [debug]: Reloading RT::User to work around a bu g in RT-3.8.0 and RT-3.8.1 (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/ html/Callbacks/ExternalAuth/autohandler/Auth:14) Browser: successful login Bellow are the configuration of my pem files. vim /opt/rt3/etc/RT_SiteConfig.pm #Set( $rtname, 'ssr.com'); #Set(@Plugins,(qw(Extension::QuickDelete RT::FM))); Set( $rtname, 'ssr.com'); Set($Organization, 'ssr'); Set($CorrespondAddress , '[email protected]'); Set($CommentAddress , '[email protected]); Set($Timezone , 'Asia/Calcutta'); Set($UseFriendlyFromLine , 1); Set($FriendlyFromLineFormat , "\"%s\" <%s>"); Set($UseFriendlyToLine , 1); Set($FriendlyToLineFormat, "\"%s Ticket #%s\":;"); # THE DATABASE: Set($DatabaseType, 'mysql'); Set($DatabaseHost , 'localhost'); Set($DatabaseRTHost , 'localhost'); Set($DatabaseUser , 'local'); Set($DatabasePassword , 'localpass'); Set($DatabaseName , 'rt3'); Set($OwnerEmail , 'root'); Set($RTAddressRegexp , '^[email protected]$'); Set($NotifyActor, 1); Set($SendmailArguments , '-oi -t -f"<s...@ssr.>"');=20 Set($MaxAttachmentSize , 10000000); # THE WEBSERVER: Set($WebPath , "/ticket"); Set($WebBaseURL , "http://rt.ssr.com";); # Log Path Set($LogToFile , 'debug');=20 Set($LogDir , '/var/log/rt'); Set($LogToFileNamed , "rt.log"); Set(@Plugins, qw( RT::Authen::ExternalAuth )); require "/opt/rt3/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.p m"; Set($AutoCreate, {Privileged =3D> 1}); Set($AuthMethods, ['LDAP', 'Internal']); 1; vim /opt/rt3/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm Set($ExternalAuthPriority, [ 'My_LDAP' ] ); Set($ExternalInfoPriority, [ 'My_LDAP' ] ); Set($ExternalServiceUsesSSLorTLS, 0); Set($AutoCreateNonExternalUsers, 0); Set($ExternalSettings, {=20 'My_LDAP' =3D> { =20 'type' =3D> 'ldap', 'server' =3D> 'AD.example.com', 'user' =3D> 'svn', 'pass' =3D> 'xxxxxxx', 'base' =3D> 'dc=3Dexample,dc=3Dcom' , =20 'filter' =3D> '(&(ObjectCategory=3DUs er)(ObjectClass=3DPerson))', =20 d_filter' =3D> '(userAccountControl:1.2. 840.113556.1.4.803:=3D2)', =20 =20 # 'tls' =3D> 0, # 'ssl_version' =3D> 3, 'net_ldap_args' =3D> [ version =3D> 3 ], 'group' =3D> 'svn Users', 'group_attr' =3D> 'svn Users', 'attr_match_list' =3D> [ 'Name', 'EmailAddres s' ], #'attr_map' =3D> { 'Name' =3D> 'sAMAcc ountName', 'attr_map' =3D> { 'Name' =3D> 'samacco untname', 'EmailAddress' =3D> 'm ail', #'Organization' =3D> 'physicalDeliveryOfficeName', 'RealName' =3D> 'cn', 'ExternalAuthId' =3D> 'sAMAccountName', 'Gecos' =3D> 'sAMAccou ntName', 'WorkPhone' =3D> 'tele phoneNumber', 'Address1' =3D> 'stree tAddress', 'City' =3D> 'l', 'State' =3D> 'st', 'Zip' =3D> 'postalCode ', 'Country' =3D> 'india' } } } ); 1; Any suggestion, are appreciate. 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