well.. none yet. I think I see where I've mis-stepped. the modifications to /etc/aliases needs to be ON the SMTP server, not the RT server, is that correct? and if so, that means I need to install the rt-mailgate on the SMTP server? If that's true, could I just copy my rt-mailgate from my bin dir on the rt server to the SMTP server, or do I really have to go through the entirety of the installation? ...lotsa questions there, sry.
On Tue, Apr 27, 2010 at 3:51 PM, Curtis Bruneau <[email protected]> wrote: > Assuming the SMTPFrom setting isn't overriding the reply addresses > specified in the queue config queue@ queue-comment@ etc. You may need to > rebuild the alias hash with the newaliases command. Are you getting any > bounces from your smtp? > > Chris Hall wrote: > >> ahh, nevermind, I got it... >> >> Set($SMTPServer, '##########'); >> Set($SMTPFrom , 'r...@rt.#########.com'); >> >> but now, my question has evolved slightly.. email seems to be successfully >> sent out, but I get the email saying "reply to this address if you have >> questions, etc..." I reply to it, and nothing seems to happen. >> >> I've added the following lines to /etc/aliases >> >> rt: "|/opt/rt3/bin/rt-mailgate --queue 'General' --action correspond --url >> http://rt.###########.com"; >> rt-comment: "|/opt/rt3/bin/rt-mailgate --queue 'General' --action comment >> --url http://rt.##########.com"; >> >> (obviously w/o the # signs...) but nothing seems to happen when I reply to >> the email... any ideas as to why? >> >> >> On Tue, Apr 27, 2010 at 3:37 PM, Curtis Bruneau <[email protected]<mailto: >> [email protected]>> wrote: >> >> You should be able to set up postfix using the parameter >> 'relayhost' for relaying, you can specify a different port if >> needed. This would allow you to still use the sendmail commands to >> send. This is assuming you can still receive on port 25 for MX >> deliveries. Otherwise you may have no choice but to set it up on >> your real smtp server. >> >> Chris Hall wrote: >> >> We're tightly controlling port 25 on our site here, so using >> the local method for sending email is a no go. I read >> something about installing mailgate on the smtp server here, >> but that has some people... nervous.... My boss seems to >> think it should be a matter of switching a line or two to set >> a smarthost to our smtp server to make it work. So my >> question is, without dropping additional software or whatnot >> on the smtp server... how can I use an external server for >> sending mail? What's the preferred and correct configuration >> needed? >> >> >> >> ------------------------------------------------------------------------ >> >> >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly >> Media. >> Buy a copy at http://rtbook.bestpractical.com >> >> >> >> >
Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
