Hello again everyone - I have now gone back and commented out the changes I made to RT_SiteConfig.pm. I've cleared my mason cache, restarted apache and have logged out and back in.
The problem that I am now experiencing is that any changes I make globally to my *RT at a glance*, is not taking effect. I can add stuff globally and I can see that my changes have been saved -- but back on the actual RT at a glance page itself, the changes that I have made are not shown. I can change my RT at a glance at a user level, and the changes take effect immediately. What might I have done to cause this? Thanks! Max -- Max McGrath Asst. Network Admin/Systems Specialist Carthage College 262-552-5512 [email protected] On Wed, Apr 28, 2010 at 10:40 AM, Andy Harrison <[email protected]> wrote: > On Wed, Apr 28, 2010 at 11:20 AM, Max McGrath <[email protected]> > wrote: > > Hi Andy - > > Thanks for the reply. > > I made the Links file, edited the RT_SiteConfig.pm file and restarted > > apache. > > When I get to the RT-at-a-glance under global config, I can see links in > > there now. But I add it to both RT at a glance:body AND RT at a > > glance:summary, but I see nothing on my homepage. > > Where you say <!-- insert some html links here --> I just added one > normal > > link for the time being: > > <a href="http://server.domain.com"; target=_blank>Server Link</a> > > That's what you meant, right? > > What am I missing here? > > Also, can anyone explain the difference between the at a glance:body and > at > > a glance:summary? > > Thanks! > > Max > > Yes, that's what I meant. > > You probably just need to clear your mason cache, restart apache, > logout/login. > > rm -rf $RTHOME/var/mason_data/* > > The body area is the large area in the middle of the page, the summary > area is the medium sized sidebar on the right. > > -- > Andy Harrison > public key: 0x67518262 > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
