Lobo, Do you REALLY care what the old value was? We use Custom Fields as triggers on a lot of scrips, but we really don't care what it used to be. We only care that it has changed and what it has changed to. It makes the code easier to write and debug.
Kenn LBNL On Thu, Apr 29, 2010 at 6:58 AM, <[email protected] <lobo%[email protected]>>wrote: > Hiya, we use custom fields and they work well so far. > > Now I'd like to do something in a scrip if the content of > one of my custom fields changes, say, from "foo" to "bar". > I know how to check if the field is "bar", but I don't know > how to find out if it always has been "bar" before, or if > the user just changed it from "foo". > > Is there a way to run a scrip on the condition "value of a > certain custom field changed", or should I rather let the > scrip run "On Transaction" and check the current field value > against its previous value? How to do it? > > Ciao, Lobo > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
