On Fri, May 07, 2010 at 11:41:57AM -0400, Edna Wigderson wrote: > Hello, > > We need to move an RT queue from one production server to another due to > internal reorganization. Both servers run RT 3.8.x . So a mysql dump & > restore of the tickets in the queue will be problematic as it might > cause ticket # conflicts. > > Is there any easy/clean way of doing this? >
I'm just working on this and have to finish next week ;) I'm writing a script using sql on source DB and RT api on target DB. Of course, tickets Id will be changed, but I plan to record the old ticket in a CF. for reference. Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
