RT 3.8.7
I must be misunderstanding something, because as I see it, it
appears that defining a validation regexp for a Custom Field
causes that Custom Field to be non-optional.
Name: Occurred Date
Applies to: Tickets
Type: Enter multiple values
Validate: (?#YYYY-MM-DD)^\d\d\d\d-\d\d-\d\d$
Creating a new ticket via the web GUI is rejected with:
Occurred Date: Input must match [YYYY-MM-DD]
What am I doing wrong? We don't want this field to be
required. *IF* it is set to something, it must match
that regexp.
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