pteodoro, Yep. you have to have CommandByMail installed. The instructions tell you how to use it.
Kenn LBNL On Tue, May 11, 2010 at 1:43 AM, pteodoro <[email protected]>wrote: > Hi, > > Is there a way to set Transaction Custom Fields via email? > something like Ticket Custom Fields described on wiki: > http://wiki.bestpractical.com/view/SetTicketPropertiesViaMail > > RT 3.8.2 > > Thanks for any advice. > > -- > Piotr Teodorowski > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
