Hi there!
I have one email account, but with several aliases in Exchange to determine from which location the request came ([email protected] being the main account, [email protected], [email protected] the aliases) The RT reads the email by IMAP from the account [email protected] and delivers it to the rt file in /var/spool/mail. Based on that premise, I need to find out a away to move to the respective queue, instead of going to the General Queue. Basically I need to read the mail header and parse the "To:" and then move it to a specific queue. I'm trying to avoid creating more email accounts, since MS Exchange is payed by account L (and I have 12 locations) Best regards, Nuno Silva
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