Hi- Is there a way to override the FriendlyFromLineFormat on a per queue basis? In general, the "%s via FT" is fine, but for one queue, I'd like to be able to have the format be more generic, a la "Support via FT" or something. I can see how to override it via RT_SiteConfig for the entire installation, but I want this to just apply to one queue.
Thanks! Jay
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