Yes, now works!!, where I can find documentation about methods and object more ilustrative..?, because it's not easy to read the perldoc xxx.pm, there's some tutorial for to learn about object's, methods?
Thanks in advance! -Pablo On Sat, May 22, 2010 at 12:11 PM, Bjoern Schulz <[email protected]> wrote: > hi, > > check that > http://wiki.bestpractical.com/view/ExtractCustomFieldValues > > For me it works fine. > > > -bjoern > > Am 22.05.2010 17:31, schrieb Pablo Silva: >> >> Hi!, I would like to parse the issue Ticket on the Create event, >> because inside the e-mail i need to search word Precio and to get the >> Value, for Example: >> >> [r...@rt ~]# mail [email protected] >> Subject: Test >> >> Bla bla >> >> Precio: 2000 >> >> . >> Cc: >> [r...@rt ~]# >> >> Send an e-mail to rt. >> >> I use this code but dosen't work, and don't know why.., the code is: >> >> $self->TransactionObj->Content() =~ /Precio: (.*) /i >> >> That's my scrip on rt 3.8.7 >> >> Condition: On Create >> Action: User Define >> Template: Global Template Blank >> Stage: Transaction Stage >> >> Custom action preparation code: >> >> my $precio=0; >> >> if ($self->TransactionObj->Content() =~ /Precio: (.*) /i ) { >> $precio=$1 >> } >> >> $RT::Logger->debug("Que es esto? " . $self->TransactionObj->Content() ); >> >> >> $self->TicketObj->AddCustomFieldValue( Field => 'Precio', Value => >> $precio ); >> >> return 1; >> >> >> Custom action cleanup code: >> >> my $funcionario; >> $funcionario=""; >> >> if ($self->TicketObj->FirstCustomFieldValue('Precio') le 200){ >> $funcionario="cfigueroa"; >> } else { >> $funcionario="msilva"; >> } >> >> $self->TicketObj->SetOwner($funcionario,'Give'); >> $self->TicketObj->SetQueue("General"); >> >> return 1; >> >> >> Thanks in advance.. >> >> Pablo >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
