Jim, Try $self->TicketObj->SetPriority(0);
Kenn LBNL On Mon, May 24, 2010 at 6:35 AM, Jim Tambling <[email protected]>wrote: > How can I make a ticket’s priority move to 0 when it changes queue? > > > > Regards, Jim > > > > Jim Tambling > > > > Network Services > > Data Tote Ltd > > > > P Think of the environment. Do you need to print this email? > > > > > > > > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
